Privacy Policy

Paws and Tails ("we," "our," or "us") respects your privacy and is committed to protecting your personal information.

1. Information We Collect

We may collect the following information when you use our website or book an appointment:

• Name
• Email address
• Phone number
• Pet information (if provided)
• Any additional information submitted through forms

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Communicate with you regarding your booking
• Send appointment confirmations and reminders
• Provide customer support

3. SMS Communication & Consent

By providing your phone number through our website or booking forms, you consent to receive SMS messages from Paws and Tails related to your appointments, including confirmations, reminders, and follow-ups.

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We may share information only with service providers necessary to operate our business (such as scheduling and communication platforms).

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

7. Contact Information

If you have any questions about this Privacy Policy, please contact us: